Store Policies

Shipping Policy Shipping Cost will vary depending upon the size and weight of each package. NEW SHIPPING GUIDELINES; You must make sure of the shipping address you wish to have your package delivered to at the time of order placement. Please, make sure your shipping address is correct before completing your order. Return Policy TrendyJewelryAvenue.com has a specific return policy. No orders or items can be returned unless the items(s) are damaged or they were shipped out in error. If you simply do not like or the item is not what you expected you will be charged 15% restock fee out of the original amount. Any customer wanting to return an item(s) that has been damaged or sent in error, you must login to our website and contact us via email to trendyjewelry@live.com for faster processing. No items or orders will be accepted for return unless the customer contacts us first via email to trendyjewelry@live.com. If we are out of that particular item then we will supply the customer with store credit. A restocking fee of 15% will be charged to all accounts that fail to return items properly. Refused packages will be charged the 15% restocking fee and be charged the total shipping cost to the customers account. Returned packages that are requested to be re-shipped will be subject to additional shipping cost. TrendyJewelryAvenue.com cannot be responsible for packages lost in transit to TrendyJewelryAvenue.com and request (for the customers' benefit) that all packages shipped to TrendyJewelryAvenue.com have a tracking number or delivery confirmation.

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